Yes, passengers who want to change or cancel their ticket for any reason can use their reserved area or send an email to info@netferry.com, so we can validate the cancellation and apply any charges from the shipping company, plus an additional charge of 25.00 euros. The booking fees and insurance are never refundable.

Any changes made to the booking will incur a charge of 25.00 euros, plus any charges or difference in price. Ticket changes can only be requested by email (info@netferry.com). Refunds will be made within 20 working days from the date of the refund request. There are no refunds for reservations on special offers or early booking.

FAQ Category: 3. Ticket changes